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PCL Solutions by JetPCL

IT Print spool PCL breakup

Extracting text from PCL data files.
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JetPCL Evaluation

The best way to see if JetPCL is right for you , is to download our evaluation kit. The evaluation packages includes; a limited version of JetPCL, instructions, testing files and documentation. Evaluate JetPCL Print Filter Now »
 
 
“After trying a number of solutions that never fully worked, I found JetPCL from Tech Know Systems. It simply worked right away. No font or graphics problems. Now users send their print jobs to the JetPCL Document Capture printer instead of a physical printer, and the reports now show up in Promium Element data review just like they used to show up on the printer. ”
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Jim Raney - IT Manager
PDC Laboratories, Inc.
Peoria, IL, USA

JetPCL® Print Filter Support Policy

JetPCL Print Filter includes only limited technical support. Tech Know Systems offers technical support to the licensed customer for the first 90 days. This support includes technical help via phone or email with issues regarding installation and use. Maintenance releases that may resolved an issue are free when available.

Technical Support for Print Filter Customers

In the event that a problem cannot be fixed or requires a large amount of technical development time to fix, then Tech Know Systems may be willing to schedule time to create a solution for a problem based on a fee for the time required. In no case will TKS be required to make a fix for a problem. However, in the event that Tech Know Systems charges a fee for creating a solution to a problem, then the fee will only be charged if we are able to solve the problem. Our fees start at $180 per hour with a minimum of 4 hours of work, however the fee would be negotiable depending on the problem, the amount of time required and the volume of business.

JetPCL is always licensed "AS IS" and therefore we always suggest that customers do as much testing as needed to feel comfortable with our product. However, most of our customers are very happy with the prompt free technical support which they receive in nearly all cases.

 
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Last Updated: September 13th, 2018