Our enterprise has a call center where customers can call and ask questions about their billing. We need to design an easy way for our call center people to look up customers statements quickly. We have a database archive system we use but we need to get the statements into an electronic document format for storage and retrieval. The statements are printed monthly.
Integrate JetPCL Enterprise Server into your in-house systems. Capture the statements in PCL format at the time of printing and use JetPCL to convert the statements into PDF or TIFF electronic document images. If your statement printing methods generate a large PCL data stream containing many statements, use JetPCL to break this PCL stream into smaller PCL files. You can also use JetPCL to extract text from the statements that can be used for indexing purposes. Once you have the statements separated, converted to PDF or TIFF files and you have search text associated with the files, you can store these in your document management system. JetPCL can also be used to breakup the PCL print spool files, extract text that might be useful for indexing the files, and convert the PCL into electronic document images. JetPCL Enterprise Server is for using JetPCL as part of internal corporate IT applications.
JetPCL product that allows the use of JetPCL for in-house processing.